Customer Care Representative Recruitment

BIT is recruiting for multiple Customer Care Representatives (CCR) positions for a Fortune 100 company! This position is fully remote and fully accessible!   Must be located in or within 60 miles of Nashville, Las Vegas, Cleveland and St. Louis. Contract to hire...

Thinking Inclusion

A late Friday afternoon telephone call more than 25 years ago forever changed the way I view workplace diversity. The call came from someone in a large corporation who told me in a young-sounding, panicked voice that she had been asked to create a program to hire...

Unlikely Allies

I recently interviewed an upwardly-mobile nurse whose ascent was halted when she suddenly became blind. After years of rehabilitation, education, numerous frustrating job interviews, and a couple of job that didn’t move her toward her wish of returning to the...

Best Face Forward

“Assuming competence from day one is a must if you want to retain talented disabled employees…” So said Nancy Doyle in a recent Forbes article entitled “Assume Competence: Neurodivergent Staff Don’t Need Kid Gloves.” This advice...