Meet the Team


Mike Hess | Founder & Executive Director

Mike Hess

After 20 years as a tech veteran managing 7-figure projects for Fortune 500 companies, one thing troubled Mike: he was always the token blind guy. Knowing that the invaluable skills he developed because of his blindness were the keys to his success, he couldn’t understand why unemployment amongst the BVI community was so high. He embarked on a journey to change corporate America’s stigmas and misperceptions of BVI professionals, developing Blind Institute of Technology. Using the same skills that made him a success in IT, Mike has built partnerships and placed BVI professionals in Fortune 500 companies nationwide.

Mike has been featured in the Denver Post and the Denver Business Journal and has been honored with the 2017 Martin Luther King, Jr. Business Award and the 2019 GlobalMindED Inclusive Leader Award. BIT’s focus on accessible technology garnered invitations to present at Google Cloud Next 2019 and Salesforce’s Dreamforce 2019 conference. Mike is a co-host for Choose Inclusion, a podcast addressing the benefits of diversity and inclusion. In 2019, Mike’s vision of full access for BVI led him to develop EdgGuide, a navigation system that allows independent navigation in previously inaccessible public spaces.

Natalie Hess | Chief Connections Officer

Natalie has spent her life giving back. She went to school to become a Licensed Practical Nurse and moved into becoming the Chief Connections Officer for Blind Institute of Technology (BIT) which she says has been great. She has spent many years giving back to the elderly and volunteering outside the home, and at all three of her children’s schools. She does a little bit of everything at BIT; from back office tasks, payroll, and being the event planning. Support for BIT comes naturally to her, as she is passionate about helping people in general and those with disabilities. Natalie is the wife of the Executive Director, Mike Hess, and when he decided to start this venture, she was all in — she saw this as an amazing way to make a difference. She loves the people BIT assists as an organization, and she loves knowing that BIT has helped someone in some small or big way to have a more fulfilled life. She has met so many great people and she works with incredible people. Outside of work, Natalie is blessed to have two girls aged 30+, a great son-in-law, and one 14-year-old boy in addition to four incredible grandchildren that keep her busy. Natalie loves to ski, camp, hike, and have adventures in travel; she also likes to try new things. Most of all, Natalie loves spending time with her family and friends, creating great memories.


Kristy Schenderlein | Director of Operations

Kristy Schenderlein

Kristy began working with BIT in 2019 in PR and Marketing and now runs the organization’s day-to-day business operations as the Director of Operations. She brings years of experience navigating the waters of the business world as a blind and visually impaired professional. After earning her bachelor’s degree in Communication from the University of Wyoming, Kristy began a 15-year career as a paralegal, specializing in defense litigation. In 2007, she embarked on an adventure with her husband as a small-business owner of a local hardware store where she built the Human Resources department from the ground up. Deciding to pursue her passion for advocating for the blind and visually impaired, especially in the area of employment, Kristy was introduced to BIT and fell in love with its mission. She considers it a privilege to help talented BVI advance their professional careers and educate corporate America on the value BVI bring to the workplace. Outside the office, Kristy can usually be found watching her daughter play softball, camping with her family or generally enjoying the beautiful Colorado outdoors!

Michael Patellis | VP of Corporate Engagement | (770) 491-9857

Michael Patellis

Michael comes to BIT with over 20 years experience in building new revenue streams and strategic partnerships for advanced technologies in the datacenter, mobile, and streaming media industries. He is excited to combine his personal experience of being legally blind with his professional technology sales growth experience into his role at BIT. Michael will be focused on helping the organization exceed its goal of preparing and placing at least 10,000 blind individuals in meaningful careers.

Michael lives in Alpharetta, Georgia and loves having fun with his wife, Alison and two kids. He enjoys cooking, running, sports memorabilia, and most importantly, making people laugh. He received his bachelor’s degree in business administration from the University of Georgia in 1996. The most interesting fact about Michael (and his family) is that Michael and Alison’s daughter, Piper,  was born on Alison’s birthday and their son Nicholas was born on Michael’s birthday.

Rebecca Ledder | Salesforce Project Lead

Rebecca Ledder

After growing up in Nebraska, Rebecca packed up her long white cane and moved halfway across the country to get a bachelor’s degree in Japanese from Georgetown University—and then halfway around the world to study abroad in Japan. After gaining some experience in the wholly unrelated fields of cane travel education and editing, she decided to apply the drive and creative problem-solving skills she developed from that diverse background to attending BIT’s Salesforce Academy. She is now one of the Salesforce consulting team’s certified admins, working to improve the efficiency of BIT’s org and to help other nonprofits develop their own instances of Salesforce to meet their unique needs. Since joining the team, she has helped pioneer BIT’s in-house paid internship program, applying her passion for education to helping candidates gain Salesforce work experience. She also provides web accessibility UX feedback from the perspective of a screen reader user.

Outside of work, Rebecca enjoys reading, linguistics, knitting, and various nerdy hobbies like tabletop board games. When the weather’s nice, she likes to canoe, hike, or go for tandem bike rides with her family. When it’s less nice, she can often be found curled up with a cozy blanket and a mug of her favorite tea or coffee.

Ertay Shashko | Salesforce Project Lead

Ertay Shashko

Ertay resides in North Macedonia and is the first international employee of BIT. He has a background in software engineering and received his degree from the University of Information Science and Technology “Saint Paul the Apostle” in Ohrid. Despite losing his sight in 2018, Ertay has successfully adjusted to using technology with a screen reader. He joined BIT’s Salesforce Admin course and became a certified Salesforce Administrator in May 2021, followed by acquiring the Salesforce Platform Developer I certification in December of 2021. Ertay now serves as a Project Lead on the Delivery Team, where he is responsible for building and maintaining our clients’ Salesforce Orgs.

In his free time, Ertay enjoys playing board games with his friends and listening to audio books while indoor rowing. He also likes to work on improving his home theater setup whenever he gets the chance.

Elise Barlow | Academy Instructor

Elise Barlow, smiling, standing against a gray background.

Elise Barlow is an Academy Instructor and Certified Salesforce Administrator who splits her time between teaching our academy students and working with the project team on clients’ needs. Elise joined BIT in June 2022 after falling in love with the culture and mission of the company in substantial employment for individuals with vision loss.

Elise came from the world of academics working at her alma mater The University of Iowa where she earned a bachelor’s degree in economics. While working at University of Iowa Hospitals and Clinics’ Family Medicine Department Elise completed her masters degree in health care administration through Des Moines University.

Elise resides in Iowa City, Iowa with her husband Patrick Barlow, PhD who works in the Internal Medicine department at University of Iowa Hospitals and Clinics. Their daughter Eleanor is starting middle school and helps care for the family’s two cats, Luna and Louise, and dog, Coconut. Outside of family time, Elise enjoys knitting and traveling.