Salesforce Consulting Powered by Professionals with Disabilities

200 certifications across 13 countries — and counting

Whether you’re adopting Salesforce for the first time, maintaining your existing org, or migrating to a new instance, you need resilient platforms that grow with you. That’s what BIT delivers.

Our engineers and apprentices have earned more than 200 Salesforce certifications across 13 countries — spanning Administration, Platform App Builder, Agentforce, Business Analyst, and Digital Accessibility. Every project we touch is staffed by certified subject matter experts, without exception. The result is a Salesforce org that’s well-architected, adopted by your team, and usable by all users for years to come.

BIT is Salesforce’s only approved training provider for professionals with disabilities.

BIT has been one of the best, if not the best, Outsourcing contractor on a technology project that I’ve ever worked with in the almost 40 years of doing these things. They’re just professional technical people. They work hard. They ask great questions. They give great answers, and they meet their commitments.

Michael Johnson Former Vice President, Content, Benetech

Your Salesforce org isn’t just software — it’s an extension of your mission

Every workflow, integration, and automation either advances the work your organization exists to do or gets in its way. That’s why the team you choose matters as much as the platform itself. You need consultants who take the time to understand your mission, then deliver the world-class Salesforce services that carry it forward.

When Salesforce is optimized for your organization:

  • Leadership decisions are backed by timely, reliable data
  • Staff time is devoted to the mission and the customer
  • Risk and compliance are managed proactively
  • And while we handle all of it, your data becomes ready for agentic team members

Truly Usable Salesforce Customizations

Our Salesforce solutions are efficient, sustainable, and accessible from the start. BIT even helped Salesforce Trailhead put together a first-of-its-kind hands-on accessibility training badge for Salesforce admins.

BIT was my ideal partner for this badge. Not only do they have Salesforce and digital accessibility expertise, their team includes people who use assistive technology every day, which was critical in building and validating such high quality training material. Mike [Hess, BIT Founder and Executive Director,] has assembled an exceptional team and I’m incredibly proud of what we produced together.

Kelly Hamilton, Lead Quality Manager, Trailhead Content Quality & Engineering

How We Work

  1. Discover & Assess We take the time to understand your business goals, current challenges, team processes, and Salesforce tech stack.
  2. Design & Build Our team develops and implements a solution tailored to your organization’s needs. We follow Salesforce best practices with accessibility and long-term sustainability built in.
  3. Train & Support We provide documentation, training, and ongoing support to help your team confidently manage and grow your Salesforce org.

Technology That Drives Results

When Salesforce is aligned with your business goals, your team spends less time managing systems and more time delivering results.

World-class organizations rely on BIT for:

  • Salesforce implementations
  • Org optimization
  • Managed Services
  • Integrations
  • Accessibility reviews and remediation
  • Strategic guidance

The results speak for themselves: BIT configures Salesforce orgs that support growth, improve efficiency, and set your team up for success.

Mission Driven Impact

BIT is a 501(c)(3) nonprofit and a federally registered workforce development program — not an agency. We deliver at the level premier agencies do, and every dollar goes back into building careers.

BIT is always super responsive, providing multiple options for our complex projects. Project timelines are always clearly communicated with updates throughout the week which is really helpful for us. We always feel listened to, and no detail has ever been left off! We also love how we come away with lots of documentation after each project, allowing us to feel more empowered to manage our database and troubleshoot when we need to at a moment’s notice. The documentation thus far has been incredibly helpful for all of our staff.

Jenna Lacey Coordinator, Development, Project SOAR

Ready to Get More from Salesforce?

Whether you need a new implementation, Managed Services, additional support, or a strategic partner to help optimize your Salesforce org, we’re here to help.